Traditional Service. Progressive Technology
RingTel Communications strives to provide complete customer satisfaction on technical support for your telephone, TV and internet products and services. Contact us by phone or drop by our two convenient locations if you need a repair technician to guide you through a problem. Our technicians monitor your network of systems 24/7, after hours and on holidays.
Stop by our office at 523 6th St in Armstrong or 19 W. Maple St in Ringsted to discuss your service and repair needs. Business hours in Ringsted are Monday - Friday: 8:00 AM - 4:30 PM and in Armstrong Monday - Friday: 8:30 AM - 12:30 PM.
Make sure your remote control batteries are good. Tighten cable connections in the back of your television. If there's bad reception on only one channel, the problem may only be temporary. Make sure your TV is tuned to Channel 3 if you're using a VCR or digital converter. See our user guide.
Feel free to contact our Help Desk at 1-888-771-7464 if you're having an internet problem. If possible, please have the following information available so our Tech Support Staff can assist you more quickly:
Call during normal business hours to report a problem or request assistance.
Know your username
Know your password
Know your e-mail address
Know your security code (usually mother's maiden name)
Know what brand and model of computer you have, i.e. IBM compatible, Macintosh, etc.
Know what operating system your computer uses, i.e. Windows 98, Macintosh OS 9, etc.
Know what browser you are using, i.e. Internet Explorer 5.0, Netscape 4.7, etc.
Know what brand and model of modem you use
Write down any error messages that may be appearing when you are online
If possible, be at your computer with it on and running when you call the Help Desk